Best Buy (Beta)

Caution

Best Buy is currently in beta. This connection is not available by default — contact your Gierd account manager to request access.

Gierd connects to Best Buy Marketplace using your API token. Once connected, Gierd syncs your orders, inventory, and fee data into the same unified view as your other channels.

Note

Best Buy is not currently supported by the Pricing Engine. Automated repricing is not available for Best Buy. Orders and financial data will sync normally, but pricing decisions will not be pushed to this channel.

What data syncs

Once connected, Gierd syncs the following data from your Best Buy Marketplace account:

Data	Description
Orders	All marketplace orders, used to populate Sales and Finance
Returns	Return requests and resolutions
Shipments	Shipment and fulfillment records
Transactions	Financial transaction records, used in the Finance ledger
Offers	Active offer and pricing data for your listings
Products	Product catalog details

Before you begin

You’ll need:

• An active Best Buy Marketplace seller account
• Your API token — generated in your Best Buy seller account under Personal Settings → API Key
• Admin access in Gierd

Connect Best Buy

1. Open Connections

   In Gierd, go to Connections in the left sidebar. Click Add Connection, then select Best Buy.

2. Fill out the connection form

   Enter the following:

   • Name — a label for this connection (e.g., “Best Buy US”)
   • Seller Name — your Best Buy Marketplace seller name
   • Region — select Best Buy US or Best Buy Canada
   • API Token — your API token from the Best Buy seller portal

   To find your API token: sign in to your Best Buy Marketplace seller account, go to Personal Settings, and open the API Key tab. Generate a key if you don’t have one, then copy it into Gierd.

3. Save the connection

   Click Save. Gierd validates your credentials and begins syncing your Best Buy data.

After connecting

Once connected, Gierd begins syncing your Best Buy data in the background. Check connection status from Connections → Best Buy in Gierd.

To enable additional integration sync, open the connection settings and check Enable Integration Data Sync, then enter your Source and Sub Source identifiers.

Troubleshooting

Connection failed — invalid credentials

If Gierd reports that your credentials are invalid:

• Verify your API token is copied in full with no leading or trailing spaces
• Confirm the API token is active — if it was recently regenerated in the seller portal, the old token will no longer work
• Check that you selected the correct Region (US vs. Canada) for your account

Data not appearing after connecting

After saving, Gierd begins syncing your data in the background. If data is still missing after several hours, go to Connections, find the Best Buy connection, and check its status for any errors.

Why isn’t repricing working for Best Buy?

The Pricing Engine does not currently support automated repricing for Best Buy Marketplace. Pricing must be managed manually in your Best Buy seller portal.

Your orders, inventory, and fee data will continue to sync and appear in Finance and Sales.